Dozens of people were stuck inside of Texas hotel Homewood Suites in Beaumont earlier this week as Tropical Storm Imelda passed through the area.
Satchel Smith anticipated a regular 8-hour work day after his father dropped him off at work on Wednesday morning. Things changed after an intense tropical storm hit the area closing down local roads and highways and flooding the area.
Smith usually manages the front desk of the Homewood Suites in Beaumont, Texas. However, his co-workers were unable to make it in due to the storm, so Smith was left to manage the 90 guest hotel by himself.
Angela Chandler, a guest at the hotel while Smith was working, posted a photo of Smith to Facebook praising him for his hard work. “Satchel has been here all night. His coworkers couldn’t make it to work so he stayed. He has manned the phones, answered each of our questions, ensured that we have had a hot cup of coffee or tea, and helped serve us a hot breakfast. He has handled this situation with grace, kindness, and a beautiful smile on his face.”
Smith was left to wear many hats and act as the hotel manager, front desk attendant, maintenance man, and kitchen chef. Many guests did their best to help Smith serve meals and wash dishes, which he was grateful for since he admits he isn’t the best cook.
Other guests volunteered to go out in the storm and bring clean water and food to the truckers stranded in nearby locations. Smith told CNN, “the guests were very helpful. It was basically like a big family.”
When his co-worker finally arrived on Friday, Smith was able to take a break before he went back to work and waited for his family to pick him up from work.